Customer service
Already a client? Start here.
Choose what you need below, then contact the agency with the details. We aim to acknowledge requests within one business day during normal business hours.
Reach the agency
Call 205-567-3234 for the fastest help, or email Info@InsurewithJDavis.com for general service requests.
Service requests
Request a policy change
Add or remove a vehicle, update coverage, or change a limit. We will confirm what the carrier requires.
Contact the agency about: Request a policy changeRequest an insurance ID card
Need proof of auto coverage? Tell us which policy and how you would like to receive it.
Contact the agency about: Request an insurance ID cardRequest a certificate of insurance
Send the certificate holder details and any contract language your client requires.
Contact the agency about: Request a certificate of insuranceAsk a billing or payment question
We can help you understand a bill or reach the carrier's billing department. Never send card details by email.
Contact the agency about: Ask a billing or payment questionGet claims-reporting guidance
We will explain your reporting options and what to expect during the process.
Contact the agency about: Get claims-reporting guidanceRequest an annual coverage review
A yearly check catches gaps created by moves, remodels, new drivers, or business growth.
Contact the agency about: Request an annual coverage reviewUpdate your contact information
Keep your phone, email, and mailing address current so notices reach you.
Contact the agency about: Update your contact informationContact the agency
Not sure which request fits? Send a short message and we will route it correctly.
Contact the agency about: Contact the agency
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Important service notices
Need something today?
Send the details and we will confirm the next step in writing.